Dear @Pooja_B
We understand your concern regarding the non-refund of your ₹10,000 security deposit by Laurel High School, Pitampura. Schools must follow fair admission policies, and if a refund policy exists, they should adhere to it.
To resolve this, we suggest:
- Sending a formal written request to the school principal via email or registered post.
- If denied, filing a complaint with the Directorate of Education, Delhi at edudel.nic.in from the section of Grievances of Parents / Children or calling +917969079701.
- If unresolved, lodging a complaint at the National Consumer Helpline (1800-11-4000) or https://consumerhelpline.gov.in/.
Further, you can also lodge an online complaint t the CBSE board through the CPGRAMS portal of the central government.
If still need help, reply to us.