WE ARE FROM KARIKALAMPAKKAM.OUR
ELECTRIC POLE IN VERY DAMAGE CONDITION.
PONDICHERRY HAVE SUBMITTED
COMPLAINT LETTER BEFORE ONE MONTH
IN MARAPALAM SUBSTATION. WENT TO
KARIKALAM PAKKAM OFFICE NO RESPONSE.
CALLED JE MANY TIMES NOT TAKING OUR
CALL.
DISPATCH NO : 1085.
Complaint letter attached for reference
REGARDS
SUPREME NAGAR extension PEOPLE.
Dear @KUMAR
To report the damaged pole to the Electricity Department of Puducherry (EDGOP), call the toll-free number 1912 / 18004251912 or email support-ped.py@gov.in. Additionally, file your complaint online by following these instructions:
If the officials have taken no action, you can use the CPGRAMS public grievance portal and lodge an online grievance to the department of electricity.
Dear sir,.
I have complain 1912 already and send email cpgrams also. But no response.
Dear @KUMAR
If no action has been taken even after lodging an online public grievance through the CPGRAMS portal then appeal to the higher authorities. For this, you have to login to the CPGRAMS portal and choose the first appeal to escalate the unresolved grievance to the higher appellate officer.
Don’t forget to provide the reference/acknowledgement number of the previous complaint submitted to the Electricity Department.
Sir, we submitted complain letter in sub station. They have dispatched to our Karikalampakkam electricity department. And they give dispatch no : 1085. It is Acknowledgement no or reference no. Letter already reached our electricity department.
Dear @KUMAR
If the complaint has already been forwarded to the relevant department, please wait for a resolution from the Electricity department within the specified timeframe. If no action is taken within that period, you may submit your first appeal through the CPGRAMS portal.
