My account was debited by Rs.149 for hotstar subscription which i did not do.i want to cancel it but do not know from which number autopay is activated? I want to deactivate it
Dear @Ansiya_Shameer,
To resolve the unauthorized Hotstar subscription charge of Rs.149, you should first check your bank or credit card statement to find details of the payment. It should show the account or card used for the transaction.
Then, you may log into your bank app or website, go to the “Autopay” or “Standing Instructions” section, and look for any active subscription for Hotstar. Cancel the autopay from there. You can also contact your bank customer service to help you deactivate the autopay.
To cancel your Disney+ Hotstar subscription, follow these steps:
- Go to your profile
- Open “My Space”
- Select “Help & Settings”
- Choose “Subscription and Devices”
- Select “Cancel” and then “Cancel Auto Renewal”
If still need help, reply to us.