Dear @Suhas_Bodake
We can understand the inconvenience caused by the premature termination of your bus from APMC Market to Kharghar Sector 12 at the CBD Belapur Depot.
In this case, you can obtain a refund for your ticket. For this, please visit the nearest BEST bus depot with your ticket. The depot staff will assist you with the refund process.
We understand your frustration with the lack of a proper response from the depot manager. To address this further and ensure accountability, we encourage you to lodge an online complaint against the bus driver and BEST Undertaking services. You can do so through the Maharashtra state government’s public grievance portal.
Providing details about the incident, date, time, and your ticket number will help expedite the process. We value your feedback and are committed to improving our community services. We appreciate you bringing this to our members of the citizen community.
If still need help, reply to us.