About my refund money from oyo service

[1231]

I Booed room in oyo hote my booking id is QE8V2474
I call their customer service care but they didn’t get any proper information about refund they hang up my call
I want to refund my money back
Please help

[complainthub]

Dear @1231

To get a refund for your OYO booking (ID: QE8V2474), try reaching out to their customer support again at +91-9313931393 or email guestrelations@oyorooms.com / bookings@oyorooms.com. If they are unresponsive, escalate the issue by filing a complaint with the National Consumer Helpline (NCH) at 1915.

To make your complaint online, follow this:

@complainthub

teps to File an Online Complaint Follow these steps to file an online complaint with OYO:

• OYO’s Help Assistant: Visit “oyorooms.com” and use the Help Assistant to initiate a complaint by entering your booking ID.
• Select Issue Category: Choose the relevant category for your issue.
• Describe the Problem: Provide a detailed description and any relevant proof such as invoices or photos.
• Chat Support: Engage with the representative and inquire about the time limit for issue redressal.
• Ticket Number: Note down the ticket number for future reference and status tracking.

If still need help, reply to us.