Dear @pinakin_r_modi
We understand your frustration regarding the water accumulation, rusting, and repeated denial of a permanent solution for your Tata Tiago XT CNG (Reg. No. GJ05RY1949), purchased from Shreeji Tata Motors, Surat. Since the issue persists even after multiple service visits, you should escalate directly to Tata Motors Customer Care at 18002098282 or email customercare@tatamotors.com with all documents, invoices, photos, and videos attached. Clearly mention your request for a permanent resolution or replacement, citing the possibility of a manufacturing defect.
Ask for an official written inspection report and timeline for resolution. If you don’t receive a fair response, you may file a formal grievance through the National Consumer Helpline (1800-11-4000) or lodge an online complaint for legal escalation.
If still need help, reply to us.