Please help me know the repair timeline for my EV

Automotive
1

My vehicle number is UP24BA 2672, a Tata Tiago EV. It was dropped off for repair on 21st October 2024, but it has not been delivered yet.

2

Dear @Ram_Kishore_Mathur,

I understand the inconvenience caused by the delay in repairing your Tata Tiago EV (UP24BA 2672). Here’s how you can resolve this issue:

  1. Contact the Service Center: Call or visit the service center where you dropped off your car. Ask for an update on the repair status and the reason for the delay.
  2. Check the Escalation Process: If you don’t get a satisfactory response, ask to speak to the service manager or escalate the issue to the dealership’s higher authority.
  3. Contact Tata Motors Customer Care: Reach out to Tata Motors at their helpline 18002098282 or email at customercare@tatamotors.com. Provide details of your vehicle, service center, and the issue.
  4. Request an Estimated Delivery Date: Ensure they give you a clear timeline for when your car will be repaired and delivered.

These steps should help you get an update and resolution. Let me know if you need further assistance.