Dear @Khushboo
If your cancellation amount is not refunded by OYO Rooms even after contacting the customer support team of OYO, first email to bookings@oyorooms.com with all supporting evidence and booking details.
Further, you may escalate the unresolved complaint to the Grievance Officer by emailing india.grievances@oyorooms.com with previous reference number of the complaint.
For more help, read: Where can I file booking complaints of OYO?
If still not resolved by OYO Rooms, you may lodge a consumer complaint against OYO to the National Consumer Helpline (NCH). It is free and you don’t have to pay any fee for the complaint.
Still, have doubts or need more help? Ask by replying to me.