Dear @Raushan_Ravi care@jio.com with your complaint details and payment proof. You can also escalate the issue by lodging a grievance to the Nodal Officer.
oll-free Customer Care Numbers:
General inquiries : 198 or 199Recharge and data : 1991Mobile : 1860-893-3333JioFiber : 1800-896-9999
WhatsApp:
Mobile services : +917000770007JioFiber services: +917000570005
Email :
Jio Cares Helplines: Available for various services including international roaming, device care, online shopping, and Jio Payments Bank. Make sure to provide your Jio Customer ID or registered phone number, details of your concern, and a comprehensive description of the issue.
Level 2: Nodal Authority
If your issue is not resolved satisfactorily at Level 1, you may escalate it to Jio’s Nodal Appellate Authority:
Form Submission: Download and complete a Grievance Form or file an appeal online to the Jio Nodal Officer.Phone Number: Contact the Customer Executive at 18008893999 , providing your previous reference number for continuity.Email: Send a detailed description of your issue, along with any relevant documents, to the Jio Appellate Authority.
If still need help, reply to us.