complaint against jdvvnl

[complainthub]

Dear @arpit_barath ,

You’re having trouble getting through to the JDVVNL customer service team. Have you tried filing an online complaint? You can do this by following these instructions.

@complainthub

Steps to filing a complaint online:

• Visit the JDVVNL grievance portal (energy.rajasthan.gov.in) or use the Web Self Service (WSS) provided by the Jodhpur Electricity Board.
• Open the online complaint form .
• Provide your Customer ID/connection number and describe the nature of your complaint with details of location, criticality, and any technical problems2.
• Attach any relevant evidence, such as photos or documents, if available.
• Submit your complaint and ensure you receive an acknowledgment receipt or reference number.

If you haven’t received a response or haven’t seen any action taken by JDVVNL, escalate your complaint by lodging an online public grievance with the Department of Energy through the Rajasthan Sampark portal.

If still need help, reply to us.