Complaint Regarding Irregular S22 Bus Service (Shakuntala to Karunamoyee)

[complainthub]

Dear @Somnath_Mondal

We’re here to help. To address the frequent delays and no-shows of the S22 bus, file a complaint with West Bengal Transport Corporation (WBTC) Customer Care at +913322361916 / +91332237269212 (Mon–Sat, 9AM–5PM) or email with dates and times. Alternatively, submit feedback via the WBTC grievance portal. If unresolved after 7 days, escalate via the State Transport Authority consumer forum.

@complainthub

File an Online Complaint

• Visit the official WBTC website (wbtconline.in) and navigate to the ‘Complaints’ section or login into your account to open the online complaint form.
• Fill in the complaint form with all the required details, including your contact information and a detailed description of the issue (e.g. ticket number (PNR), bus number, route, depot, and photos/documents).
• Submit the form.

Finally, you will receive a confirmation or reference number for your complaint. Use it to track status and escalate to divisional or corporate office, if not resolved.

If still need help, reply to us.