Complaint Regarding Misbehaviour By Conductor

[complainthub]

Dear @Arora_Nanditha

We’re sorry to hear about the disrespectful behavior you faced on Bus No: AP31Z 0539 near Sheela Nagar on 25th August at 4:45 PM. For official action, please lodge a complaint with APSRTC by calling 08662570005 or emailingcustomercare@apsrtconline.in. Mention the date, time, route, and details of the conductor’s behavior.

@complainthub

Steps to File an Online Complaint:

• Visit the APSRTC official website (apsrtc.ap.gov.in/).
• Navigating to the ‘Grievances’ section or login to your account (for e-ticketing disputes)
• Open the online complaint form.
• Fill out the complaint form with all necessary details such as bus number, route, ticket ID, and description of the issue.
• Attach supporting documents or photos of the bus (if any)
• Submit the form.

Finally, note down the reference/acknowledgement ID to track status. You can also use the APSRTC mobile app to make your bus complaints and access online ticketing services.

If your previous complaints are not resolved, contact the regional manager or designated officer of the bus depot by using the phone number or email provided on the contact page of the Andhra Pradesh Roadways’s website.

You may also escalate the issue to the AP Transport grievance cell through the state grievance portal, if not resolved.

If still need help, reply to us.