Delay in Delivery- Courier guy forcing to pick the parcel from nearest hub

[complainthub]

Dear @himanshu4

We understand your concern regarding AWB 7X152202865 and the repeated unprofessional conduct by the DTDC delivery agent. To report this formally, please email DTDC at customersupport@dtdc.com
or call their escalation desk at +919606911811 / +917305770577. Mention the AWB number, delivery agent’s phone, and past instances. You may also raise a grievance at the National Consumer Helpline (NCH)), if unresolved.

@complainthub

Steps to file an online complaint:

• Visit DTDC’s official website (dtdc.in).
• Navigate to “Customer Care” from the “Contact Us” section of the menu.
• Click “Raise a Service Query” to open the online complaint form.
• Fill out the required details including your shipment tracking number and a description of the issue.
• Submit the form.

Finally, note down the reference number to track the status. You can also use the DTDC Express mobile app to track shipment status, access online delivery services, or chat with executives.

If still need help, reply to us.