How can you file flight complaints of American Airlines?

If you need to file a flight complaint with American Airlines such as ticket booking, flight cancellation, quality of service, delay, or payment disputes (fare, charges, or claims), you can to the customer service of AA for assistance. Follow this comprehensive guide to make your complaints with AA support:

Online Form

For a faster response, it’s recommended to use the online Customer Relations form available on the American Airlines website. These are the steps to file your complaint online:

  • Visit the American Airlines Customer Relations webpage.
  • Complete the online form with all the required details.
  • Submit the form.

In your complaint, provide contact information, confirmation code or ticket number, flight number, date of travel, and your origin and destination.

After successful submission, note down the ticket or reference ID to track the status.

AA Customer Service Number

You can also file a complaint by calling the American Airlines customer service hotline at 888-430-2022. They will assist you with your concerns and guide the next steps.

Helplines are also provided below for specific services and issues you may face.

1. USA and Canada

Language AA Customer Service Number
English +1-800-433-7300
Spanish +1-800-633-3711
French +1-800-756-8613
Portuguese +1-866-824-8717
Japanese +1-800-237-0027
Mandarin Chinese +1-800-492-8095

2. Award Travel, Cars, and Hotels

Service Customer Care Number
AAdvantage/Award Travel +1-800-882-8880 (US & Canada)
Car Support +1-800-245-8569 (Budget & Payless) Technical Support +1-800-222-2377

3. Contact American Airline Vacations:

1. General Help:

Country Customer Service Number
U.S. and Canada +1-800-321-2121
Outside (International) +1-817-786-4304

2. Emergency:

Country American Airline Hotline
U.S./ Canada/ Caribbean +1-800-901-9150
Mexico +1-877-809-2766, +1-800-891-3818
Other countries +1-817-786-3031

For worldwide customer service, contact American Airlines on the hotlines provided for your country.

Approach Aviation Authorities

If your complaints are not resolved, you can approach the Civil Aviation Regulatory Authority of your country or the national consumer protection agency for consumer disputes.

Aviation Authorities of some countries are:

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