If you need to file a flight complaint with American Airlines such as ticket booking, flight cancellation, quality of service, delay, or payment disputes (fare, charges, or claims), you can to the customer service of AA for assistance. Follow this comprehensive guide to make your complaints with AA support:
Online Form
For a faster response, it’s recommended to use the online Customer Relations form available on the American Airlines website. These are the steps to file your complaint online:
- Visit the American Airlines Customer Relations webpage.
- Complete the online form with all the required details.
- Submit the form.
In your complaint, provide contact information, confirmation code or ticket number, flight number, date of travel, and your origin and destination.
After successful submission, note down the ticket or reference ID to track the status.
AA Customer Service Number
You can also file a complaint by calling the American Airlines customer service hotline at 888-430-2022. They will assist you with your concerns and guide the next steps.
Helplines are also provided below for specific services and issues you may face.
1. USA and Canada
| Language | AA Customer Service Number |
|---|---|
| English | +1-800-433-7300 |
| Spanish | +1-800-633-3711 |
| French | +1-800-756-8613 |
| Portuguese | +1-866-824-8717 |
| Japanese | +1-800-237-0027 |
| Mandarin Chinese | +1-800-492-8095 |
2. Award Travel, Cars, and Hotels
| Service | Customer Care Number |
|---|---|
| AAdvantage/Award Travel | +1-800-882-8880 (US & Canada) |
| Car Support | +1-800-245-8569 (Budget & Payless) |
| AA.com Technical Support | +1-800-222-2377 |
3. Contact American Airline Vacations:
1. General Help:
| Country | Customer Service Number |
|---|---|
| U.S. and Canada | +1-800-321-2121 |
| Outside (International) | +1-817-786-4304 |
2. Emergency:
| Country | American Airline Hotline |
|---|---|
| U.S./ Canada/ Caribbean | +1-800-901-9150 |
| Mexico | +1-877-809-2766, +1-800-891-3818 |
| Other countries | +1-817-786-3031 |
For worldwide customer service, contact American Airlines on the hotlines provided for your country.
Approach Aviation Authorities
If your complaints are not resolved, you can approach the Civil Aviation Regulatory Authority of your country or the national consumer protection agency for consumer disputes.
Aviation Authorities of some countries are:
- AirSewa Nodal Officer, Ministry of Civil Aviation (MCA) - India
- Office of Aviation Consumer Protection (OACP) of the U.S. Department of Transportation - United States (USA)
- European Consumer Center (ECC) Network - European Union (EU)
- Civil Aviation Authority (CAA), United Kingdom (UK)
- Civil Aviation Bureau, Ministry of Land, Infrastructure, and Transport - Japan
Still, have questions? 
Ask by replying to us. 
We will help you to resolve it.