I’m writing to bring to your attention a concern regarding an incident that occurred during my shift. I accidentally took an item and paid for it, but the shift in-charge showed the video to all workers, which made me feel embarrassed and uncomfortable.
I understand that mistakes happen, and I’ve taken responsibility for my actions. However, I feel that the shift in-charge’s approach could have been more discreet and professional.
I kindly request that we discuss this matter further and explore ways to handle similar situations in the future with more sensitivity.
To formally raise your concern regarding the unprofessional conduct of the BigBasket shift in-charge, email their HR or grievance team or contact regional office (bigbasket.com) detailing the incident. Describe your accountability and request a review of how such matters are handled. You may also contact their helpline at 18601231000 for immediate attention. Further, you can follow these instructions: