I need to complaint BigBasket shift incharge

[Vishu_Abhishek]

I’m writing to bring to your attention a concern regarding an incident that occurred during my shift. I accidentally took an item and paid for it, but the shift in-charge showed the video to all workers, which made me feel embarrassed and uncomfortable.

I understand that mistakes happen, and I’ve taken responsibility for my actions. However, I feel that the shift in-charge’s approach could have been more discreet and professional.

I kindly request that we discuss this matter further and explore ways to handle similar situations in the future with more sensitivity.

Thank you for your attention to this matter.

Sincerely,
[Abhishek M.J]"

[complainthub]

Dear @Vishu_Abhishek

To formally raise your concern regarding the unprofessional conduct of the BigBasket shift in-charge, email their HR or grievance team or contact regional office (bigbasket.com) detailing the incident. Describe your accountability and request a review of how such matters are handled. You may also contact their helpline at 18601231000 for immediate attention. Further, you can follow these instructions:

@complainthub

Steps to Filing a Complaint Online:

1. Visit the support center of BigBasket’s official website (bigbasket.com).
2. Fill out the service request form with email, subject, and message with BB order ID
3. Submit your complaint form.

Finally, note down the reference number (may receive an email) to track your status and for future usage.

Escalation to Grievance Officer:

If your complaint is not resolved satisfactorily, escalate it to the Grievance Officer at Big Basket by writing an email with all the required information or send it by post here:

• Email: grievanceofficer@bigbasket.com
• Address: BigBasket, Supermarket Grocery Supplies Pvt. Ltd – Ranka Junction, No. 224 (old Sy No.80/3), 4th Floor, Vijinapura, Old Madras Road, K R Puram, Bangalore – 560016.

If still need help, reply to us.