I want to complaint against jca working in himachal pradesh

[Simran_Gupta]

I want to complaint against jca working in himachal pradesh they are doing fraud calling or fake calling in jio fsm app please take action against them. I will tell the names of jca who are doing fraud calling but first reply me and then you can check their id

[complainthub]

Dear @Simran_Gupta

To report fraudulent activity by JCAs using the Jio FSM app in Himachal Pradesh, you should immediately raise a complaint with Jio’s official customer support at 198 or email them at care@jio.com. You can also report fraud through the MyJio app under the Help section. Once ready, please share the names and IDs for further verification.

@complainthub

• Access the email form on Jio’s official website.

Jio Cares Helplines: Available for various services including international roaming, device care, online shopping, and Jio Payments Bank. Make sure to provide your Jio Customer ID or registered phone number, details of your concern, and a comprehensive description of the issue.

Level 2: Nodal Authority

If your issue is not resolved satisfactorily at Level 1, you may escalate it to Jio’s Nodal Appellate Authority:

• Form Submission: Download and complete a Grievance Form or file an appeal online to the Jio Nodal Officer.
• Phone Number: Contact the Customer Executive at 18008893999, providing your previous reference number for continuity.
• Email: Send a detailed description of your issue, along with any relevant documents, to the Jio Appellate Authority.

Level 3: Further Escalation

For complaints that remain unresolved, consider escalating further to:

• Telecom Regulatory Authority of India (TRAI)
• National Consumer Dispute Redressal Commission (NCDRC)
• Consumer Protection Authority: Start mediation or, if necessary, legal proceedings.

If the issue is ignored, escalate it to the National Consumer Helpline (NCH) or your local police station. Further, you may lodge an online cyber fraud complaint at the National Cybercrime Reporting Portal or calling at 1930.
If still need help, reply to us.