I want to raise a complaint against jio telecom because they were claiming that after registration fees for air fiber it will get installed within 48 hours but it has been more than four days but still didn’t get any response also there customer service are null .they didn’t even responding
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Dear @deepika_pahal
For your issues related to delays in the installation of air fiber of Jio even after complaining to the customer support team, you may contact the Jiofiber department by calling at the toll-free number 1800-896-9999.
Further, you may lodge your complaint with the Nodal Appellate Authority of Jio Telecom by calling at 1800-889-3999.
We hope this helps!
For more help, read: Where to file a complaint about Jio services?
Still, have any doubts? Ask by replying to me.
Jio airfiber is a fraudulent company Don’t believe them. I have paid ₹3272 back one month. I didn’t get any service yet. No answers for phone calls. No proper replay for emails. They are just scamming people and looting money.
Dear @Dr_Aswin_Raj_S
Based on what you’ve described about the delayed service of Jio Airfiber., you may have grounds to file a consumer complaint.
I recommend you file a complaint with the National Consumer Helpline (NCH). They can help you resolve your issue with Jio Airfiber. Follow these instructions:
The NCH will investigate your complaint and attempt to resolve it with Jio Airfiber.
If still need help, reply to us.