JioAirFiber Booking No. LR00000Q6FQS placed order 15th May, 2025 no response received

[Jason_Pillay]

JioAirFiber Booking No. LR00000Q6FQS Placed on 15th May, 2025. I have no updates what so ever, when ever I call the help line number, it’s automated & the reply received is your order is under process & will be updated shortly.
@JioAirFiber team please respond as to when you are going to fix the connection ASAP.
I need a human service to call & confirm that the installation will be done in a scheduled time.

[complainthub]

Dear @Jason_Pillay

For your JioAirFiber booking (LR00000Q6FQS) placed on 15 May 2025 with no updates, please escalate the issue by calling JioFiber support at 1800-896-9999 and requesting a callback from a human agent. You can also raise a service request through the MyJio app > Menu > JioCare > Track Request. If the issue remains unresolved, lodge a complaint with the National Consumer Helpline Portal for further action.

@complainthub

If your issue is not resolved satisfactorily at Level 1, you may escalate it to Jio’s Nodal Appellate Authority:

• Form Submission: Download and complete a Grievance Form or file an appeal online to the Jio Nodal Officer.
• Phone Number: Contact the Customer Executive at 18008893999, providing your previous reference number for continuity.
• Email: Send a detailed description of your issue, along with any relevant documents, to the Jio Appellate Authority.

If still need help, reply to us.