Is DTH mention in Broadband connection bill generation

[Rameshagouda_Patil]

Is DTH mention in Broadband connection bill generation is correct even though DTH is not used? Since I have separate DTH Airtel account and paying separately for it.

[complainthub]

Dear @Rameshagouda_Patil

There may be a discrepancy with your broadband bill showing a DTH charge even though you have a separate DTH account. To resolve this, please contact Airtel support through their mobile app or helpline number (121, 198, or 12150).

@complainthub

Digital TV (DTH): Dial the toll-free number 18001036065 or email to digitaltv@airtel.com

They will be able to investigate this issue and provide the necessary corrections to your billing. Further, you can follow these instructions to escalate your case:

@complainthub

If your previous complaints about broadband or telecom services are not resolved by the customer support team or local nodal officers within 2 weeks, escalate the complaints to the Nodal Officer or Appellate Authority of Airtel.

You can contact the officials by using the provided phone number and email or submit an online complaint form.

If still need help, reply to us.

[Rameshagouda_Patil]

Thank you for your suggestions.