We understand your frustration with the poor internet speed and lack of technician response since your service request on 28th Feb 2025. To cancel your JioAir Fibre connection, please call the customer care number at 1800-896-9999 linked to your Jio account or use Jio app/web portal to raise a disconnection request. If there’s still no action within 7 days, you may escalate the issue to the Telecom Regulatory Authority of India (TRAI) or the National Consumer Helpline (NCH).