No response from Jio Airfibre installation team.

[complainthub]

Dear @Himanshu2

For your delayed JioAirFiber installation (Lead ID: LROOOOOJCURG), urgently escalate by calling Jio customer care at 1800-896-9999 and request a complaint registration for installation delay. Also email your full issue with screenshots to jiofiber@jio.com for a faster response. If unresolved within 48 hours, you can file a grievance at the Nationcal Consumer Helpline (NCH).

@complainthub

• Access the email form on Jio’s official website.

Jio Cares Helplines: Available for various services including international roaming, device care, online shopping, and Jio Payments Bank. Make sure to provide your Jio Customer ID or registered phone number, details of your concern, and a comprehensive description of the issue.

Level 2: Nodal Authority

If your issue is not resolved satisfactorily at Level 1, you may escalate it to Jio’s Nodal Appellate Authority:

• Form Submission: Download and complete a Grievance Form or file an appeal online to the Jio Nodal Officer.
• Phone Number: Contact the Customer Executive at 18008893999, providing your previous reference number for continuity.
• Email: Send a detailed description of your issue, along with any relevant documents, to the Jio Appellate Authority.

If still need help, reply to us.