North Bihar Power Distribution Company

[a_ghosts_gaming]

Customer service has rude behavior to customer and don’t attend the customer call. Bijli bill will update very late after recharge.And customer service is not available to talk with customer

[complainthub]

Dear @a_ghosts_gaming

If you have already called on the NBPDCL’s helpline number 1912 or +917763818425 to raise your payment issue and that was ignored by the customer service team, please try to file an online complaint by following these instructions:

@complainthub

Steps to File a Complaint Online

• Visit the NBPDCL consumer portal: https://www.nbpdcl.co.in/
• Navigate to the ‘Online Complaint’ section from the menu.
• Click “Complaint Registration ” to open the online complaint form.
• Fill out the required details in the form with your CA Number.
• Enter your Electricity Connection Number and the nature of your complaint.
• Provide a detailed description and attach any supporting evidence, such as copies of bills or photos of incidents.
• Submit the complaint.

Further, you may use the Lok Shikayat portal of the government of Bihar to lodge an online public grievance to the respective electricity department or NBPDC PSU.

Still, need help? Ask by replying to me.