Passenger Complaint: Poor Experience with MAHA Bus Services

Dear @executive_houskeeper

To report your experience with MAHA Bus on 20/08/2025 (PNR 721**, Bus NL01B2182), immediately raise a formal complaint via their customer care number 1800221250, email msrtchelpdesk@gmail.com or grievance portal. Highlight the incorrect boarding point, driver misconduct, and seat-blocking allegations. Request an internal investigation and staff accountability.

If unresolved, escalate the matter to the State Transport Department of Maharashtra or consumer helpline.
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