Shipment not delivered from ecom express

[complainthub]

Dear @pkb

We apologize for the inconvenience caused by the delay in your shipment (AWB No. 10598729496) and the lack of responsive customer support from Ecom Express.

You can call their customer helpline number +918376888888 (available 24/7) or email customercare@ecomexpress.in to raise your complaint. To make your complaint online follow these instructions:

@complainthub

• Visit the Ecom Express’ official website (ecomexpress.in).
• Navigate to the “Contact Us” page from the menu.
• Locate the online complaint form on the page under the “Support” section.
• Fill in the required details, including Airway Bill Number (tracking ID), the nature of your complaint, and expected relief.
• Submit the form.

For persistent issues, consider filing a complaint through the National Consumer Helpline (NCH) portal, an online platform for consumer grievances.

If still need help, reply to us.