To file a complaint about LPG gas service of Reliance Gas including issues related to bottling liquified natural gas (LPG) cylinders in bulk, or in retail for domestic, commercial & industrial uses in states of Chhattisgarh, Gujarat, Maharashtra, Madhya Pradesh, and Rajasthan, you can follow these steps and use the provided contact details:
Reliance Gas Helplines:
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Customer Care Number: Contact the toll-free customer care number 1800223023 for immediate assistance.
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Email: Send an email at reliancegas.support@ril.com including your concerns and complaints regarding LPG cylinder and services. Attach any relevant document proof if required.
Online Complaint
- Visit Reliance Gas’s official website (myreliancegas.com).
- Navigate to “Login to portal” or “Contact Us” page. Sign up if you don’t have an account.
- Fill out the online complaint form including your consumer ID and booking details.
- Submit the form.
Finally, note down the ticket/reference ID to track status. If not resolved, escalate it to your regional office or visit yourself at the gas agency.
Escalation to Head Office:
If the issue is not resolved within the given time, escalate to the Grievance Redressal Cell of Reliance Gas at Corporate Office using the reference number. You may also write a complaint letter to your regional office or contact here:
| City | Phone No. | Address |
|---|---|---|
| Mumbai | 02244770198 | Reliance Petro Marketing Ltd., Reliance Corporate Park 6C 2nd Floor, Phase I, Thane Belapur Road, Ghansoli, Navi Mumbai – 400701. |
| Ahmedabad | 1800223023 | Reliance Industries Ltd. Textile Division, Administration branch, 2nd Floor, Gate No. 02, Naroda GIDC, Ahmedabad – 332330. |
| Indore | 1800223023 | Reliance Industries Ltd. 5th Floor Dhan Trident Vijay Nagar, Indore, Madhya Pradesh – 452001 |
| Jaipur | 1800223023 | Reliance Industries Ltd. 1st Floor, D Block, Above Reliance Market, Plot No. G 467, Road No – 12, VKIA Main Road Jaipur – 302013. |
As a last resort, you can file an informal consumer complaint to the National Consumer Helpline (NCH) for violation of your consumer rights.
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