Where can you complain about banking services of Indian Bank?

Finance
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To file a complaint about banking & financial services of Indian Bank such as loans, deposits, digital banking (UPI, online payments), and business/merchant banking (POS, payment gateways, etc.) including investment, insurance, and mutual fund, follow these steps and use the provided helplines & contact details:

Indian Bank Customer Service
Indian Bank Customer Service1293Ă—720 97.9 KB

Indian Bank Customer Support:

To block transactions in case of fraud or unauthorized transactions, send an SMS “BLOCK” to +919231000001. If you are an NRI (non-resident Indian) customer, email your concerns at ibnridesk@indianbank.co.in.

You can also lodge your banking complaints to the banking manager by visiting your local branch office of Indian Bank.

Steps to file an online complaint:

Finally, note down the reference/ticket ID to track status. You can also use the IndOASIS Indian Bank Mobile app to access online services and lodge your complaints online.

Escalation to Zonal Manager:

If your issue isn’t resolved within 7 days by the branch manager or customer service executives, escalate to the Zonal Manager. Email or submit a written complaint (including reference/acknowledgement ID of unresolved complaint) to the concerned Zonal Office at:

Zonal Office Email
Ahmedabad zoahmedabad@indianbank.co.in
Bangalore zobangalore@indianbank.co.in
Chennai North zochennainorth@indianbank.co.in
Chennai South zochennaisouth@indianbank.co.in
Chittoor zochittoor@indianbank.co.in
Chandigarh zochandigarh@indianbank.co.in
Coimbatore zocoimbatore@indianbank.co.in
Cuddalore zocuddalore@indianbank.co.in
Dharmapuri zodharmapuri@indianbank.co.in
Ernakulam zoernakulam@indianbank.co.in
Ghaziabad zoghaziabad@indianbank.co.in
Guwahati zoguwahati@indianbank.co.in
Hubli zmhubli@indianbank.co.in
Hyderabad zohyderabad@indianbank.co.in
Kancheepuram zokancheepuram@indianbank.co.in
Karnal zokarnal@indianbank.co.in
Kumbakonam zokumbakonam@indianbank.co.in
Kolkata zokolkata@indianbank.co.in
Lucknow zolucknow@indianbank.co.in
Madurai zomadurai@indianbank.co.in
Mumbai zomumbai@indianbank.co.in
New Delhi zodelhicentral@indianbank.co.in
Patna zopatna@indianbank.co.in
Pondicherry zopuduchery@indianbank.co.in
Pune zopune@indianbank.co.in
Salem zosaem@indianbank.co.in
Thiruvananthapuram zothiruvananthapuram@indianbank.co.in
Trichy zotrichy@indianbank.co.in
Tirunelveli zotirunelveli@indianbank.co.in
Vellore zovellore@indianbank.co.in
Vijayawada zovijayawada@indianbank.co.in
Vishakhapatnam zovisakhapatnam@indianbank.co.in

Escalate to Principal Nodal Officer:

For unresolved issues or previously escalated complaints to zonal managers after 15 days, escalate it further to the Principal Nodal Officer of Indian Bank. You can write a complaint letter including acknowledgement receipt/ticket ID, disputed matter, and the relief expected. Send it by mail or post at:

  • Phone No.: +914425279971
  • Email: nodalofficer@indianbank.co.in
  • Address: Principal Nodal Officer, Indian Bank, Head Office, No. 66, Rajaji Salai, Chennai – 600001.

Further, you can escalate the case to the Internal Ombudsman of the Indian Bank under the Integrated Banking Ombudsman Scheme by emailing at io@indianbank.co.in.

:person_tipping_hand:t5: Note: Finally, if your complaints related to banking and financial services are not resolved within 30 days by the Indian Bank, file your complaint to Banking Ombudsman of Reserve Bank of India (RBI). For unresolved issues of insurance, file an appeal to the Insurance Ombudsman.

Still, have questions? :thinking: Ask by replying to us. :point_down:t5: We will help you.

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Sir muche insamrt app nhi ban rha

3

Dear @Umakant_Raj, I think you’re having trouble with a smart app. To help you better, could you please tell me a bit more about what you’re trying to say?

For example:

  • What kind of app are you trying to use? (e.g., a mobile app, a website, a chatbot)
  • What specific issues are you encountering?

The more information you can provide, the better I can understand your problem and offer solutions. :blush: