Where to complain about services of Chandigarh Electricity Board (CED)?

Energy & Utility
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If you have complaints about the electricity services of Chandigarh Electricity Department (CED), you can follow these steps and use the provided contact details & helplines to make your complaints with the Electricity Wing of the Engineering Department of the Chandigarh Administration:

Register complaints about electricity services in Chandigarh
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Chandigarh Electricity Board Helplines:

If not resolved, contact your divisional offices in Chandigarh.

Division 1

Office Contact Number(s) Email Areas Served
Executive Engineer, Electy. “OP” Div No. 1, Sector 17 +911722703242, +911728054104524 elop1-chd@nic.in Sector 22, 23, 24, 25
SDO Electy OP S/Div No.1, Sec. 23/D +911722706079, +911722723046 sdo1chd@gmail.com Sector 22, 23, 24, 25
SDO Electy OP S/Div. No. 2, Sec. 10/A +911722742562, +911722740984, +911722794180, +911722793328 sdoop2-chd@chd.nic.in Civil Secretariat, Vidhan Sabha, Sec-1, 2, 3, 4, 9, 10, 11, Khuda Alisher
SDO Electy OP S/Div. No. 4, Sec. 15 +911722703206, +911722780061 sdoop4-chd@nic.in Sector 17, Sector 12, 14, 15, 16, Khuda Jasu, Khuda Lahora, Sarangpur, Dhanas

Division 2

Office Contact Number(s) Email Areas Served
Executive Engineer, Electy. “OP” Div No. 2, I/Area Phase 1 +911722679005 (O), +911728054104517 (M) elop2-chd@nic.in Sector 29, Ind Area Ph I, Village Darua, Makhan Majra, Raipur Khurd, Behlana
SDO Electy. OP S/Div No. 5, I/Area Ph-I +911722658512, +911722652475 sdoop5.2018@gmail.com Sector 29, Ind Area Ph I, Village Darua, Makhan Majra, Raipur Khurd, Behlana
SDO Electy. OP S/Div No. 8, Manimajra +911722734014 sdoelectyopsd8@gmail.com Manimajra Town, Indira Colony, Manimjra Rehabilitation Colony, Mauli, Bhagwanpura

Division 3

Office Contact Number(s) Email Areas Served
Executive Engineer, Electy. “OP” Div No. 3, Sector 18 +911722700304, +911722723751 elop3-chd@nic.in Sectors 18, 19, 21, 27, 28
SDO Electy. OP S/Div No. 3, Sec 18A +911722780070, +911722780081 sdoelectysde3@gmail.com Sector 18, 19, 21, 27, 28
SDO Electy. OP S/Div No. 6, Sec. 20 +911722712044, +911722707771 aaeced-chd@chd.nic.in Sector 20, 30, 32, 46, 49
SDO Electy. OP S/Div No. 7, Sec. 35 +911722667641, +911722602524 sdoop7-chd@chd.nic.in Sector 33, 34, 35, 36, 37

Division 4

Office Contact Number(s) Email Areas Served
Executive Engineer, Electy. “OP” Div No. 4, Sector 34 +911722676007 (O), +911722692911 (R), +911728054104444 (M) elop4-chd@nic.in Sectors 41, 42, 43, 44, 45 & adjoining villages
SDO Electy. OP S/Div No. 9, Sec 43 +911722667859, +911722603927 sdoop9.chd@gmail.com Sectors 41, 42, 43, 44, 45 & adjoining villages
SDO Electy. OP S/Div No. 10, Sec 40 +911722696893 sdoop10.chd@gmail.com Sector 38, 39, 40 & Village Dadumajra, DMC Colony, Maloya

Steps to File a Complaint Online:

  • Visit the CED portal of the Engineering Department: https://www.chdengineering.gov.in/
  • Click the “Consumer Support” option from the menu.
  • Click “Grievance Registration” to open the complaint form or “Electricity Complaints Centers”
  • Provide the required details within the form.
  • Submit the form.

Finally, note down the reference/ticket ID to track the status.

Escalation to CGRF:

If the complaint is not resolved by the customer care center or divisional offices, escalate to the Consumer Grievance Redressal Forum (CGRF) of the CED Electricity Board. Contact Details of CGRF Forum where you can submit your written grievance letter is:

Approaching the Electricity Ombudsman:

If you are unsatisfied with CGRF’s final resolution, file an appeal to the Electricity Ombudsman of the Joint Electricity Regulatory Commission (JERC) for the state of Goa and Union Territories.

:tipping_hand_man:t5: Tips: You should provide the necessary details such as the CED Connection Number, the nature of the complaint, and any supporting documents when filing your complaint.

Still, have questions? :thinking: Ask by replying to us. :point_down:t5: We will help you to resolve it.