Where to file flights & travel booking complaints of Delta Air Lines?

To file a complaint about flights & travel booking services of Delta Air Lines such as flights booking/cacncellation/refunds, reimbursment/claims, travel insurance, hotels/car bookings, airlines services, and other travel issues, you can follow these steps and use the provided contact details:

Delta Air Lines Customer Support:

  • Customer Service Number: Call Delta Air Lines toll-free number 1800-221-1212 for general inquiries or 800-325-8224 for baggage-related issues. To know your refund status, call the hotline 800-847-0578.

  • Email: For comments or complaints after travel, use the Comment & Complaint form on Delta’s website or email directly to customercare@delta.com.

For general information related to flights, call at 800-325-1999 or 1800-241-4141 (international sales & service). To report baggage lost & found in Delta airlines, dial 1800-325-8224.

If you have booked your flights or tickets from Delta Vacations, contact at hotline 1800-800-1504 to lodge your vacation package complaints. For issues related to Delta Gift Cards, call the customer service at 800-225-1366 (airfare reservations) / 1800-800-1504 (vacation package) or send an email to deltagiftcards@delta.com.

To lodge your complaints about hotel bookings through travelextras-delta.com, call the hotline 866-202-1813. In case of car rental services booked on travelextras-delta.com, contact on these customer service numbers:

Car Rental Company Contact Number
Alamo 844-357-5138
Dollar 800-654-4173
Enterprise 855-266-9565
Hertz 800-654-4173
National 877-222-9058
Thrifty 800-654-4173

Steps to file a complaint online:

  • Visit Delta’s official website (delta.com).
  • Navigate to the “Help Center” section.
  • Click on “Comments & Complaints” to open the online complaint form. If you are SkyMiles member, login to chat with executives.
  • Choose “Submit Feedback”, “File Baggage Claim”, or “Submit Delta vacations feedback”.
  • Fill out the form with required details including flight details, ticket ID, booking ID (for cars, hotles, etc.), and othe supporting evidence.
  • Attach supporting documents, if any.
  • Submit the form.

Finally, note down the reference/ticket ID to track status. You can also message to the customer service team 24/7 through the “Message Us” feature on Delta’s website.

Escalation to Head Office:

If your issue is not resolved, you can escalate it by writing a complaint letter to Delta Air Lines at:

  • Address: Inc. Customer Care, Head Office, Delta Air Lines, P.O. Box 20980, Department 980, Atlanta, GA 30320-2980.

:tipping_hand_man:t5: Note: As a last resort, approach the Consumer Forum in your jurisdiction with all relevant documentation of your complaint and correspondence with Delta Air Lines. In USA, you can file a consumer complain to the Bureau of Consumer Affairs of the Federal Trade Commission (FTC). You must exhausted all the above steps before proceeding to the Consumer Protection Authority.

In India, you can approach the National Consumer Helpline (NCH) and the AirSewa Nodal Officers of the Ministry of Civil Aviation.

Still, have questions ? :thinking: Ask by replying to us. :point_down:t5: We will help you to resolve it.