How can you file booking complaints of Expedia?

Hospitality & Tourism
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If you have complaints about travel booking services of Expedia such as online travel bookings (flights, airport service, hotels, cars, lodging, accommodation, cruise, packages etc.), cancellations, refunds & charges, loyalty/rewards, and other travel package issues, follow these steps and use the provided contact details to lodge your complaints with customer service executives:

Expedia Customer Support
Expedia Customer Support1092Ă—720 75.5 KB

Expedia Customer Support:

  • Customer Service Number: Call the Expedia customer service line relevant to your region. You can find the hotlines & helpline numbers on the help center of Expedia by selecting the category of the issue and providing the mobile number, Itinerary number (booking ID), and type of issue in the “Get in touch” form or from your booking confirmation email.

  • Chat: You can chat with customer executives from live chat support through their website or app. In some cases, Expedia’s virtual agent might be able to assist with simpler inquiries.

For concerns related to security & scams, email to respdisc@expedia.com.

:tipping_hand_man:t5: Note:

  • In India, you can call to Expedia’s support team at toll-free number 18605002121 and from abroad, call the customer care number +911244873888 from 9 AM to 7 PM.
  • In USA, call the toll-free number 866-310-5768 or hotline 404-728-8787 (charges may apply)

While lodging your complaint, provide the Booking Confirmation Number and summary of the issue, including dates, locations, confirmation emails, and any supporting documents (e.g., receipts, screenshots).

Steps to file an online complaint:

  • Visit the Expedia Website (expedia.com)
  • Navigate to the “Support” or “Help” section.
  • Click “Help” to chat with a customer care executive.
  • Login to your account.
  • Fill out the online complaint form with the required information accurately and thoroughly. Include your booking details (flights, cruises, car, lodging, etc.), a clear description of the issue, and any relevant documentation.
  • After reviewing your information, submit the form.

Finally, note down the reference/ticket ID to track status.

Escalate to Service Head:

If you’re not satisfied with the initial response from customer support, ask to speak with the service head or manager who may have more authority to resolve your issue. If the issue remains unresolved, you can try emailing Expedia’s executive customer service team.

As a last resort, consider filing a complaint with a consumer protection agency in your country or using a third-party dispute resolution service if available in your region.

:person_tipping_hand:t5: Tips: In India, you can lodge your consumer complaint to the National Consumer Helpline (NCH) and in USA, you may approach the Bureau of Consumer Affairs at the Federal Trade Commission (FTC).

Still, have questions? :thinking: Ask by replying to us. :point_down:t5: We will help you.

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