Hotel booked from Expedia but Hotel staff denied for any booking

[complainthub]

Dear @Hemant5

You rightly cancelled the booking after verifying with the hotel—an important step. To address this potential fraud, file a formal complaint with Expedia via their support at https://www.expedia.co.in/helpcenter/ and demand written clarification. Also report the issue on the National Consumer Helpline (1800-11-4000). Keep all communication and refund confirmation for reference.

@complainthub

• In India, you can call to Expedia’s support team at toll-free number 18605002121 and from abroad, call the customer care number +911244873888 from 9 AM to 7 PM.

While lodging your complaint, provide the Booking Confirmation Number and summary of the issue, including dates, locations, confirmation emails, and any supporting documents (e.g., receipts, screenshots).

Steps to file an online complaint:

• Visit the Expedia Website (expedia.com)
• Navigate to the “Support” or “Help” section.
• Click “Help” to chat with a customer care executive.
• Login to your account.
• Fill out the online complaint form with the required information accurately and thoroughly. Include your booking details (flights, cruises, car, lodging, etc.), a clear description of the issue, and any relevant documentation.
• After reviewing your information, submit the form.

Finally, note down the reference/ticket ID to track status.

If still need help, reply to us.