Zomato Order Missing Dish & Wrong Preparation at KK Maharaja Hotel

[complainthub]

Dear @Shanky_Jaat
,
For your incorrect Zomato order from KK Maharaja Hotel, first, raise a complaint via the Zomato app under “Order Help” to request a refund or replacement. You can also email Zomato customer support at order@zomato.com or file a complaint directly on Zomato’s website (zomato.com) by logging in to your account for immediate assistance.

@complainthub

If your issue remains unresolved at the customer service level, you can escalate it to Zomato’s Grievance Officer. This is especially important for serious complaints or those requiring a higher level of attention including privacy concerns.

The contact details are:

• Email: grievance@zomato.com, nodal@zomato.com
• Address: Grievance Officer – Zomato Limited, Pioneer Square, Ground Floor, Golf Course Extension, Gurugram, Haryana – 122102.

If they don’t resolve it, you can lodge a consumer complaint to the National Consumer Helpline (NCH).
If still need help, reply to us.