Dear @Hanan_Perfumes
To expedite resolution regarding the non-delivery of your parcel (C44680153), we advise you to file a formal complaint with the DTDC customer service department by calling at the helpline number +919606911811 / +917305770577 and emailing customersupport@dtdc.com or visit at your nearest DTDC courier office. For more help, read:
Where can you file shipment complaints of DTDC Express?
Providing them with the details you’ve already outlined here will be extremely helpful. They are best equipped to investigate this specific case and provide you with a timely resolution, including potential compensation.
If still need help, reply to us.