from one month, my shipment lying in DTDC warehouse

[Amarnath_mahindru]

Message: “sms not reachable not answering phone.”

They have my address. Can deliver.Why not delivering at:

Amarnath Mahindru,
Flat 305, DIVYA SARJAN GANESH CHOWK, NEAR LILAC GARDEN ABOVE ANAND HOSPITAL CHARKOP KANDIVALI WEST MUMBAI 67.

[complainthub]

Dear @Amarnath_mahindru

For your undelivered order despite having your correct address, contact the delivery partner’s customer service at +919606911811 / +917305770577, email at customersupport@dtdc.com or immediately via their app or helpline, referencing your order ID. Request reattempted delivery and confirm your phone number is active and reachable.

@complainthub

Steps to file an online complaint:

• Visit DTDC’s official website (dtdc.in).
• Navigate to “Customer Care” from the “Contact Us” section of the menu.
• Click “Raise a Service Query” to open the online complaint form.
• Fill out the required details including your shipment tracking number and a description of the issue.
• Submit the form.

Finally, note down the reference number to track the status. You can also use the DTDC Express mobile app to track shipment status, access online delivery services, or chat with executives.

If the delivery team remains unresponsive, escalate to their Grievance Officer with proof of address and missed delivery updates.

If still need help, reply to us.