If you want to file complaints about personal care, cosmetics, beauty, ayurveda, and wellness products of Biotique including issues regarding products for skin (facewash, eye care, lip, etc.), hair/body care, baby/men/women wellness, and natural makeup, you can follow these steps and use the provided contact details:
Contact Biotique Customer Support:
- Customer Care Number: Call the helpline number 18001039825 to raise your general complaints about its personal care, beauty, and Ayurveda products.
- Email: Send your concerns by email at contact@biotique.com with product details.
You can also chat with the support team by messaging on WhatsApp at +918448586003 and sharing your concerns related to products you have used.
Steps to file an online complaint:
- Visit the Biotique website (biotique.com/).
- Navigate to the “Support” page.
- Fill out the online complaint form with your contact details, product name, and description of your complaint.
- Submit the form.
Finally, note down the reference/ticket number to track the status of your complaint. Biotique will respond within 48 hours during the business week.
If your issue is not resolved, you can escalate it by writing a complaint letter to the Corporate Headquarters:
- Address: Bio Veda Action Research Co., D-105, Phase 2, Noida-201305
Approach the Consumer Forum:
If your complaints are not resolved by Biotique, you can file an informal consumer complaint with the National Consumer Helpline (NCH) with all relevant documents, including purchase receipts, communication records, and any responses from Biotique.
Further, you can present your case by appealing to the Consumer Commission (also known as the Consumer Court). The Commission will review your complaint and provide a resolution.
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