You can file a complaint with the Broadcasting Content Complaints Council (BCCC) regarding a violation of broadcasting codes by a television program and digital media in India. The BCCC also addresses complaints about non-news, entertainment, and current affairs programs on channels affiliated with the Indian Broadcasting & Digital Foundation (IBDF).
Before approaching to BCCC, file a written complaint or submit it online to the Grievance Officer (S&P Department) of the concerned television channel within 7 days. Within your complaint, include details like channel name, program title, date & time of broadcast, reason for complaint, and your contact information. The channel will respond you with an acknowledgement within 2 days and resolve the issue within 3 weeks.
If you are not satisfied with the TV Channel’s resolution or if no response within 2 weeks, then you can file a complaint with the BCCC through both online and written complaint modes within 14 days of the program’s telecast.
Note: If you have complaints regarding news channels and digital media, lodge your complaint with News Broadcasters & Digital Standard Authority (NBDSA).
Steps to file an online complaint with the BCCC:
1.\Visit the BCCC’s official website (ibdf.com).
2. Navigate to “Complaint Against TV Programmes” to open the online complaint form.
3. Fill out the form with the following required details:
- Your name, age, and complete address
- Name of the TV channel and program title
- Date and time of the broadcast
- A concise description of the issue with the program
- Copies of relevant documents as evidence (optional)
- A copy of the response from the channel’s Grievance Officer (if applicable)
- Acknowledgement receipt from the channel (if you filed a complaint with them)
4 Upload supporting documents, if any.
- Submit the form.
Finally, note down the reference/acknowledgement ID to track status of your complaint. The BCCC will issue a final decision within 3 weeks of receiving your complaint. You can also download a printable complaint form ( English or Hindi).
BCCC-Complaint-Form-English.pdf (363.5 KB)
BCCC-Complaint-Form-Hindi.pdf (71.7 KB)
For written complaints, send a scanned copy of the filled form via email (ibdf@ibdf.com or bccc@IBDFindia.com) and a hard copy with enclosures by speed post to the BCCC Secretary at the official address:
- Phone Number: +911143794400
- Fax: 01143794455
- Address: Secretary General, Broadcasting Content Complaints Council, C/o. Indian Broadcasting & Digital Foundation, B-304, 3rd Floor, Ansal Plaza, Khelgaon Marg, New Delhi 110049.
Approach Ministry of Information & Broadcasting (MIB):
If the BCCC’s resolution is unsatisfactory, you can escalate the complaint to the Appellate Authority of the Ministry of Information & Broadcasting (MIB) through CPGRAMS portal of the central government.
The BCCC website provides a list of regulatory guidelines (details about content that can be complained about) to help you determine if a program goes against the code.
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