Jio Airfiber - No Internet Connection

[complainthub]

Dear @Gopichand_Rajaboina

You’ve faced unacceptable delays with your Jio AirFiber connection post-installation on May 8, 2025, and unresolved service requests. Immediately escalate your issue by emailing JioCare at jiocare@jio.com quoting SR00002D3HNL, and mention the OTP misuse and red light issue. Also, raise a grievance via the TRAI complaint portal. if no action is taken by Sunday.

@complainthub

Level 2: Nodal Authority

If your issue is not resolved satisfactorily at Level 1, you may escalate it to Jio’s Nodal Appellate Authority:

• Form Submission: Download and complete a Grievance Form or file an appeal online to the Jio Nodal Officer.
• Phone Number: Contact the Customer Executive at 18008893999, providing your previous reference number for continuity.
• Email: Send a detailed description of your issue, along with any relevant documents, to the Jio Appellate Authority.

If still need help, reply to us.