MakeMyTrip fraud me

[complainthub]

Dear @Bholanath_Yadav

Based on your description, it appears you have a legitimate consumer complaint. We recommend you lodge a formal complaint with the National Consumer Helpline (NCH). Please contact them using their helpline number 1800-11-4000 / 1915 to report this issue and seek redressal. Providing them with all the details of your booking, cancellation, and subsequent rebooking, including PNR numbers and communication with MakeMyTrip, will assist in your case. The NCH can help you navigate the process of getting your refund.

You can also escalate the case to grievance officer of the MakeMyTrip:

@complainthub

If you’re not satisfied with the resolution provided by customer support within 30 days, you can escalate the issue to the appointed Grievance Officer at MakeMyTrip. Send an email with all relevant information regarding your problem and ticket ID at head office.

• Email: grievanceofficer@makemytrip.com
• Address: Grievance Officer, MakeMyTrip (India) Private Limited, 19th Floor, Tower B, Building No. 5, DLF Epitome, DLF Phase 3, Cybercity, Gurugram – 122001.

You can also submit an online grievance form to make your complaint with the grievance officer of MMT.

Follow these instructions to lodge your consumer complaint:

@complainthub

Step 1: Visit the NCH Portal (https://consumerhelpline.gov.in/)

Step 2: Register or Login

• If you’re a new user, click the “Sign Up” button and fill out the Consumer Registration Form.
• If you already have an account, log in using your credentials.

Step 3: Choose the Grievance Registration Form

• Select “Consumer Grievance” from the available options.

Step 4: Register Your Complaint

Fill out the online consumer complaint form. Here’s what you’ll need to provide:

• Personal Details: Name, contact information, etc.
• Complaint Nature: Briefly describe the issue you’re facing.
• Product & Service Details: Include details like purchase city, industry, product value, company name, and dealer details (if known).
• Description of Dispute: Explain the problem with facts and dates.
• Supporting Documents: Attach copies of bills, photos, warranty cards, or any other relevant documents (optional but helpful).

If still need help, reply to us.