Money debited but recharge not done

[complainthub]

Dear @DeepakKumar07

If your ₹279 Airtel recharge on 5 Sept 2025 via BHIM UPI was debited but not reflected, please check your UPI app for the transaction ID and raise a complaint on the Airtel Thanks app or call 121 (Airtel Customer Care). Also, you can email Airtel at 121@in.airtel.com or whatsapp +919910099100 with payment proof and number details. If unresolved, escalate via the Airtel grievance portal.

@complainthub

File a Complaint Online to Airtel:

• Visit the Airtel’s website or Airtel Thanks App.
• Click “Help” from the account section provided in the menu.
• Select the type of service.
• Open the email/chat form, online complaint form (selfcare), or mobile app.
  *Fill out the online complaint form with your name or Airtel customer ID, location, the subject of your complaint, and a summary of the problem.
• Submit the form.

Finally, keep the reference number for tracking and future escalation. You can also use the social media channels of Airtel to raise your concerns.

Escalate to Appellate Authority

If your previous complaints about broadband or telecom services are not resolved by the customer support team or local nodal officers within 2 weeks, escalate the complaints to the Nodal Officer or Appellate Authority of Airtel.

You can contact the officials by using the provided phone number and email or submit an online complaint form.

If still need help, reply to us.