On Flipkart, I have faced fraudulent delivery and cancellation of return requests

[complainthub]

Dear @sunil_kumar_hotani,

To address this frustrating situation with Flipkart, here are some steps you can take:

1. Follow Up on Your Grievance: Since you’ve written to the Grievance Officer, allow a few days for their response. They are responsible for handling serious complaints like yours.
2. Contact Customer Support: Call Flipkart’s customer service ( 18002029898 or +914445614700) and reference your grievance letter. Share the details about the missing items and the canceled returns.
3. Escalate to Consumer Forum: If no solution is provided, consider filing a complaint with the National Consumer Helpline (https://consumerhelpline.gov.in) or your local consumer court. They handle unresolved cases effectively.

@complainthub

Contact Customer Care

• Customer Care Number: Call the toll-free number 18002029898 or +914445614700; for sellers, use +914466904690.
• WhatsApp: Message on +919880956318 .
• Online complaint: File your complaint through the app (chat support) or get help from Flipkart Help Center .

@complainthub

Online Grievance Registration (INGRAM):

This is the recommended way to file complaints. Here’s how:

Step 1: Visit the NCH Portal (https://consumerhelpline.gov.in/ )

These steps can help push for a resolution. Let me know if you need further assistance.