Dear @smit_shah
You can call the GSRTC’s 24x7 helpline number 1800233666666 to report an issue related to bus services of the Gujarat Roadways. Additionally, you can also lodge an online complaint by following these instructions:
If not resolved, you can odge a public grievance online to the Appellate Officer for Department of Transport through “Samadhan CMO Gujarat- Public Grievance Redressal System” portal of the government of Gujarat.