Airtel broadband not be available

[rajan_sapaiya_sapaiy]

Connection name is registered name Rajan Sapaiya expect location city hoshiarpur Nangal bihalan hoshiarpur punjab pin code 144205 teshil Mukerian dasuya to hajipur road team is no provide in airtel broadband fiber lines is note visible in many time year 2023 in contact with us to air fiber is available in install now note be interested in airtel aur fiber is never install in home location to broadband fiber is provided and install now all team se strict action to checking now

[complainthub]

Dear @rajan_sapaiya_sapaiy

It is frustrating that Airtel Broadband Fiber has not been installed in your area despite multiple requests in Nangal Bihalan, Hoshiarpur, Punjab (144205). To escalate this, contact Airtel Customer Care at 121 (Airtel users) or 12150 (toll-free). You can also raise a complaint through the Airtel Thanks App or email 121@airtel.com / support@airtelxstream.in. If no action is taken, lodge a grievance with the National Consumer Helpline Cell for further resolution.

If complaints are not resolved, you may call the nodal officer at +919878444865 (prepaid) or email appellate.pb@in.airtel.com (postpaid).

@complainthub

File a Complaint Online to Airtel:

• Visit the Airtel’s website or Airtel Thanks App.
• Click “Help” from the account section provided in the menu.
• Select the type of service.
• Open the email/chat form, online complaint form (selfcare), or mobile app.
  *Fill out the online complaint form with your name or Airtel customer ID, location, the subject of your complaint, and a summary of the problem.
• Submit the form.

Finally, keep the reference number for tracking and future escalation. You can also use the social media channels of Airtel to raise your concerns.

If still need help, reply to us.

[rajan_sapaiya_sapaiy]

Airtel to team is informed to social media platforms in compliance tag to airtel india is share to me concern in
We apologize for the inconvenience caused to you. As informed you earlier, your area is not feasible for fiber connection. We are still expending our network and will surely available soon on your location. Your understanding will be appreciated on this. Thanks, Amit

[complainthub]

@rajan_sapaiya_sapaiy, follow these instructions, this may help to take an appropriate action against Airtel.

@complainthub

Your issue is that Airtel has repeatedly informed you that your area is not feasible for a fiber connection, despite multiple complaints. If you still wish to escalate, you can:

1. Contact Airtel’s Nodal Officer at +919878444865 or email appellate.pb@in.airtel.com.
2. Lodge a complaint with the National Consumer Helpline at 1915 or online by following these instructions: How to file consumer complaints to National Consumer Helpline?
3. If unresolved, you can approach the Consumer Dispute Redressal Commission through e-Jagriti portal: How to file a consumer complaint to Consumer Disputes Redressal Commission (Consumer Court) on E-Jagriti?

Let me know if you need further assistance!