To file complaints about fast-moving consumer goods (FMCGs) products of Colgate-Palmolive including issues related to toothpaste, body wash, hand wash, and other personal care products, you can use the following steps and the provided contact details:
Colgate-Palmolive Customer Support:
- Customer Care Number: Call Colgate’s helpline number 1800225599 to file your general complaint with a representative.
- WhatsApp: Message on +918655809095.
Steps to file an online complaint:
- Visit the Colgate-Palmolive website (colgatepalmolive.co.in).
- Navigate to the “Contact Us” page.
- Click “Email Us” to open the online complaint form.
- Fill out the form with required details including product details, type of issue, purchasing receipts, and complaint description.
- Attach supporting documents or photos, if any.
- Submit the form.
Finally, note down the reference/ticket number to track the status of your complaint. If your issue is not resolved through the initial contact methods, escalate it to the company’s regional offices in India.
Approach the Consumer Forum:
If your complaints are unresolved by Colgate-Palmolive or consumer rights are violated, file an informal complaint with the National Consumer Helpline (NCH). For complaints about the quality of packaged food or restaurants, lodge your complaint with the Food Safety and Standards Authority of India (FSSAI).
If you are from another country, these are the international hotlines of Colgate:
Colgate International Phone Number
| Country | Phone Number |
|---|---|
| Argentina | 08104440057 |
| Australia | 1800802307, 1800025800, 1800800617, (For Tom’s of Maine 1800314655) |
| Austria | 08000123965 |
| Belgium (Français) | 0080032132132 |
| Belgium (Dutch) | 0080032132132 |
| Belize | 18012654283 |
| Bolivia | 800111234 |
| Brazil | 08007037722 |
| Canada (English) | 18002686757 |
| Canada (Français) | 18002686757 |
| Chile | 800200510 |
| Colombia | 018000520800 |
| Costa Rica | 800COLGATE2654283 |
| Croatia | 0038512481500 |
| Cyprus | 8001125100 |
| Czech Republic | 00420257087111 |
| Denmark | 80607000 |
| Dominican Republic | 18092001472 |
| Ecuador | 1800895020 |
| El Salvador | 22781213 |
| Finland | 0800418080 |
| France | 0969320510 (N˚ Cristal non surtaxé) |
| Germany | 08007256654 |
| Mainland China | 4008429131 |
| Hong Kong SAR | 800938281 |
| Taiwan | 0800011176 |
| Greece | 8001125100 |
| Guatemala | 18012654283 |
| Honduras | 22903200 |
| Hungary | 0680180261 |
| India | 1800225599 |
| Ireland | 0080032132132 |
| Israel | 1700709370 |
| Italy | 800860047 |
| Latvia | 0037167508740 or 0037167472500 |
| Lithuania | 0037052397739 |
| Luxembourg | 0080032132132 |
| Malaysia | 1800883918 |
| Mexico | 8000011400 |
| Netherlands | 0080032132132 |
| New Zealand | 0800441740, 0800314655 |
| Nicaragua | 22809650 |
| Norway | 80040075 |
| Pakistan | 080022111 |
| Panama | 800COL2 (2652) |
| Paraguay | 0098005420055 |
| Peru | 080113636 |
| Philippines (Outside Metro Manila) | 180018882774 |
| Philippines (Metro Manila) | 88569825 |
| Poland | 801116611 |
| Portugal | 0080032132132 |
| Puerto Rico | 18004430602 |
| Republic of North Macedonia | 0038615634290 |
| Romania | 0800070027 |
| Russia | 88001004141 |
| Singapore | 8006011251 |
| Slovakia | 00420257087111 |
| Slovenia | 0038615680000 |
| South Africa | 0860114146 |
| Spain | 0080032132132 |
| Sweden | 020662200 |
| Switzerland (French) | 0080032132132 |
| Switzerland (German) | 0080032132132 |
| Thailand (Landline) | 1800800900 |
| Thailand (Mobile phone) | 6622298383 |
| Turkey | 02165198101 |
| United Kingdom | 0080032132132 |
| United States | 18004686502 |
| Uruguay | 0004054057 |
| Venezuela | 08005526292 |
| Vietnam | 18001748 |
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