How can you file a police complaint or e-FIR to Tamil Nadu Police?

If you want to file a police complaint or e-FIR for cognizable/non-cognizable civil offences (including civil/criminal cases, citizen services, theft, illegal activities, and harassment) to Tamil Nadu (TN) Police, follow these steps or use the provided helplines or contact details to file your complaint with Tamil Nadu Police:

Steps to file an online police complaint or e-FIR:

  1. Visit the Tamil Nadu Police CCTNS website (
  2. Navigate to “Citizen Services (Free)” section of the menu.
  3. Click “Register online complaint” to open the online complaint or e-FIR form.
  4. Verify yourself as citizen by using your mobile number.
  5. Fill out the form with required details including:
    • Complainant details
    • Incident details (date, time, location, description)
    • Victim details (if applicable)
    • Accused details (if known)
    • Upload any supporting documents
  6. Submit the form.

Finally, note down the reference/case number to track status. You can also visit the nearest local police station to file an FIR with designated officer or SHO with all supporting evidence. Don’t forget to obtain the copy of FIR with acknowledgment receipt free of cost.

For technical problems related to CCTNS service, send an email to or

Tamil Nadu Police Helpline Number:

In an emergency, dial 112 (ERSS) to contact the state police control room (PCR) or call at the toll-free number 100 to get help from police officials. For cybercrimes, call 1930 or lodge an online complaint through the National Cybercrime Reporting Portal. You can also contact state Cyber Crime Wing by emailing

You can contact the state police control room, call at helpline number +914428448000 or email to /

If your complaint isn’t resolved, escalate the case to higher authorities. The levels of escalation are:

  1. District Superintendent of Police (SP)
  2. Range Deputy Inspector General of Police (DIG)
  3. Zonal Inspector General of Police (IG)
  4. Director General of Police (DGP), Tamil Nadu Police

:tipping_hand_man:t5: Note: If your police complaints or FIRs are not resolved (including issues related to corruption and harassment), lodge a public grievance online to the Appellate Officer for Tamil Nadu Police at Home Department through the “Integrated and Inclusive Public Grievance CM Helpline Management System (IIPGCMS)” portal of the government of Tamil Nadu.

Still, have questions? :thinking: Ask by replying to us. :point_down:

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