If you don’t receive your refund from VI within a reasonable timeframe, you can lodge a consumer complaint against VI with the National Consumer Helpline (NCH). Be sure to include all relevant information, such as your relationship number (12701777), the cheque number (805526), dates of correspondence, copies of your bills and any other relevant receipts. You can call at the helpline number 1800-11-4000 / 1915. You can also lodge an online complaint by following these instructions:
Additionally, you may try to escalate this case to the Regional Nodal Officer of VI. You may also get help from VI WhatsApp number +919654297000. For more help, read this: Contact details of VI Appellate Authority (myvi.in).