Dear @dharmanathan
We understand your frustration with the unresolved Airtel WiFi issue and lack of response despite raising complaint no. 11011878486 on 26th May. Please escalate your concern by emailing Airtel at 121@in.airtel.com or contact the nodal officer in your region. Include your complaint number and details for faster resolution.
f complaints are not resolved, you may call the nodal officer at +919810198101 (prepaid) or +919810012345 (postpaid).
For any complaints related to Airtel Payment Bank, call the helpline number 400 / +918800688006 or email at wecare@airtelbank.com .
File a Complaint Online to Airtel:
Visit the Airtel’s website or Airtel Thanks App.
Click “Help” from the account section provided in the menu.
Select the type of service.
Open the email/chat form, online complaint form (selfcare) , or mobile app.
Submit the form.
Finally, keep the reference number for tracking and future escalation. You can also use the social media channels of Airtel to raise your concerns.
Escalate to Appellate Authority
If your previous complaints about broadband or telecom services are not resolved by the customer support team or local nodal officers within 2 weeks, escalate the complaints to the Nodal Officer or Appellate Authority of Airtel.
You can contact the officials by using the provided phone number and email or submit an online complaint form .
If still need help, reply to us.